It has come to our attention that an email appearing to be from CenturyLink
is currently circulating that has been identified by our company as fraudulent.
CenturyLink never asks for personal information, such as your password, username,
date of birth, country or territory in an email. CenturyLink will never instruct
you to take an action on your account by sending an email message to you,
and we will never attempt to deactivate or interrupt your service via email.
Should you receive this or any email requesting personal information such
as your SURNAME, USERNAME, or PASSWORD, please do not respond to the message.
To report this type of email activity, please complete one of the following actions:
If using a desktop mail client (Outlook, Thunderbird, etc.),
forward the suspicious email as an attachment to
phishing@embarqmail.com and then simply delete the email, you
need not take any further action.
If using CenturyLink email through
CenturyLink.net (webmail), when the
suspicious email is highlighted click the "Junk" button
and then simply delete the email from your junk folder, you need
not take any further action.
If you have already responded to this or any other email request for
such personal information, you should immediately change your email
password by going to
www.centurylink.net and selecting the username management link at the top
of the logged in homepage.
CenturyLink does not ever solicit or request personal information from our customers
via email. If you have any concerns or questions, please contact our
customer service at 1-877-6GO-DATA (1-877-646-3282).
We apologize for any inconvenience this may have caused you.