CenturyLink tells of an email appearing to be from CenturyLink that is currently circulating that has been identified by their company as fraudulent.
Dear CenturyLinkâ„¢ Customer,
It has come to our attention that an email appearing to be from CenturyLink is currently circulating that has been identified by our company as fraudulent. CenturyLink never asks for personal or financial information such as your password, date of birth, or Social Security Number in an email. CenturyLink will never instruct you to take an action on your account by sending an email message to you, and we will never attempt to deactivate or interrupt your service via email. Should you receive this or any email requesting personal information, please DO NOT RESPOND to the message.
To report this type of email activity, please complete one of the following actions:
If using a desktop mail client (Outlook, Thunderbird, etc.), forward the suspicious email as an attachment to phishing@centurylink.net and then simply delete the email, you need not take any further action.
If using CenturyLink email through centurylink.net (webmail), when the suspicious email is highlighted click the "SPAM" button and then simply delete the email from your spam folder, you need not take any further action.
If you have already responded to this or any other email request for such personal information, you should immediately change your email password by going to the My Account > User Management page on centurylink.net.
CenturyLink does not ever solicit or request personal information from our customers via email. If you have any concerns or questions, please contact our customer service at 800.366.8201 (residential customers) or 877.365.0045 (business customers).
We apologize for any inconvenience this may have caused you.
Customer Care
CenturyLink Corporation
